David Liu is a Salesforce technical architect at Google. He began his career as a Salesforce developer and…
COVID-19 has put true value on adaptability, patience and empathy. Sales leaders and sales reps need to find…
Whether things right now are slower than usual or busier than ever before, being able to provide quick…
In our most recent #SalesforceQA, we caught up with Tobias Franklin, Salesforce Consultant, Solutions Architect and Founder of Cool…
With lockdown measures easing, for many employees their work environment may not be the same as pre-pandemic. Many…
In our most recent #SalesforceQA, we caught up with Christine Marshall, Salesforce Administrator, 4x Salesforce certified and Salesforce MVP.…
Accomplishment is a key driver of how engaged you are with your role. Achieving milestones and feeling competent…
As organizations continue to navigate COVID-19, service agents are evolving their skills — not only to meet the…
The ancient slave turned Greek philosopher Epictetus reminds us that “we have two ears and one mouth so…
In the wake of Covid-19, over 700,000 young people in the UK will be graduating into the most…